The Workshop
Jobs change throughout the day. Parts arrive late. Customers call for updates. The service manager constantly reorganises the board. We turn that board into a live system that understands technicians, bays, jobs, parts and deadlines.
We replace the whiteboards behind your business.
Every business has a process that has outgrown the way it is managed. We find those bottlenecks and design simple software around the way your operation actually works.
BAY 01
BAY 02
BAY 03
CAR 142
WAITING PARTSCAR 284
TECH: MIKEMOT 14:30
BOOKEDCAR 091
CUSTOMER WAITINGPART ETA 12:15
FOR CAR 142CAR 307
READYWORKSHOP — 6 JOBS · 3 BAYS · 4 TECHNICIANSDEMAND · CONSTRAINT · DECISION
Your business probably already has the prototype.
These aren’t necessarily bad systems. They’re often signs that your business has developed a workflow that off-the-shelf software doesn’t understand. We start there.
The spreadsheet.
The group chat.
The binder.
The person everyone asks.
Where does your operation get stuck?
SCENE
Tuesday, 07:45. Ten technicians, fourteen jobs, two called in sick. Who moves?
The right tool for the problem.
Sometimes the answer is AI. Sometimes it’s a button.
01
Operational Software
Purpose-built tools for the workflows that make your business run.
02
Workflow Automation
Remove repetitive movement of information between people and systems.
03
Resource & Capacity Planning
Allocate people, assets, inventory and time against changing demand.
04
AI Assistants
AI connected to the information and tools your team already uses.
05
Customer Operations
Booking, communication, updates and service workflows.
06
System Integration
Connect existing software instead of replacing everything.
THE METHOD
Solve.
Before building anything, understand the operation. Observe the workflow. Find the constraint. Understand the workarounds. Identify what actually needs fixing.
Design.
Design around the people doing the work. Prototype quickly. Remove unnecessary complexity. Make the right information visible at the right moment.
Grow.
Deploy. Measure. Learn. Improve. Expand into the next bottleneck.
No specification required.
That’s our job.
01
Show us the problem
A conversation, screen share or site visit. Show us the spreadsheet. Show us the board. Show us the workaround.
02
We map the operation
Understand the people, systems, constraints and decisions involved.
03
Prototype the fix
Create something tangible quickly. Let the people who actually perform the job use it.
04
Build
Develop the smallest useful production system. Integrate it with existing tools where appropriate.
05
Improve
Measure whether it actually improves the operation. Then decide what comes next.
Problems we like.
The Restaurant
Bookings live somewhere. Scheduling lives somewhere else. Stock is managed separately. The manager becomes the integration layer. We look for the workflow where connecting those systems creates disproportionate value.
Field Operations
Jobs overrun. Customers cancel. Traffic changes. Emergency calls arrive. The schedule created at 7 AM is obsolete by 10 AM.
The opportunity isn’t another dashboard. It’s better orchestration.
Six questions about how your business actually runs.
Tick what sounds familiar.
Show us your whiteboardWhat’s the whiteboard behind your business?
Show us the spreadsheet, WhatsApp group, scheduling nightmare or manual process everyone complains about.
Show us the problemNO SPECIFICATION REQUIRED. THAT’S OUR JOB.